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FAQ - Temporary Closure

Why are you closing?

We are temporarily closing Caffè Panna to undergo an exciting renovation to increase our ice cream production capacity. We will still be producing everything in house at 77 Irving Place, but now we’ll have more of our space dedicated to it. We’ve heard your requests for more days, longer hours, and more shipping. And after completing our renovation, we will be able make and store more ice cream (less selling out!) with upgraded equipment and freezers (better quality control!). We are so excited for this next chapter of Caffè Panna, and we’re grateful for your overwhelming support to date. 


When are you re opening?

We hope to be open within a few months later this year once construction is complete, and once we’ve all gotten re-trained in our newly renovated home. We’ll be better than ever once we do. Stay in the loop on re opening by following the Instagram or signing up for email notifications. 


Can I still get my Panna fix?

Panna pints are currently available at Butterfield Market! We stocked them up as best we could before closure, but supplies are limited, so head to their Lexington Avenue or Madison Avenue locations ASAP:) Other NYC partners that will have our ice cream for a little while longer include: Daily Provisions, Gupshup, Dante West Village, Ipsa Provisions, & Amber Waves Farm (Hamptons).


Will you do any pop ups during closure?

Our ice cream making ability will be on pause during construction, but in the event that we can pull something off, we’ll notify you on Instagram and via our email list. Follow @caffepanna on Instagram or sign up for email notifications on our website. We do hope to resume regular pasta nights too! For anything maybe happening in the meantime, follow @trattoriapanna on Instagram.


Can I order an ice cream cake?

We cannot produce ice cream cakes during construction.


Can you ship nationwide? 

We are not producing ice cream or shipping nationwide during our temporary closure. We have received many requests for more shipping, and we will finally be able to say yes when we reopen with greater production capacity. 


Can I apply to work at Caffè Panna when you re open?

Yes! We are hiring front of house and production team members for reopening. Please email your resume and statement of interest to ciao@caffepanna.com.


Can I order wholesale ice cream for my restaurant/business? 

We are not producing ice cream during construction, but we’re excited that our capacity for working with new partners will increase when we reopen! Please email wholesale@caffepanna.com for more information. 


I have more questions!

Email us and we’ll get back to you pretty quickly :) ciao@caffepanna.com